Coaching
Leadership Training:
Turning Your Sales Manager Into A Great Sales Coach
There
are a lot of different ways to approach the art of coaching,
but one thing is certain: coaching isn’t about giving
orders, it is about guiding and inspiring your team in a way
that empowers them to be the very best they can be. The difference
between an average coach and a really great coach can be summed
up in one word: leadership. A true leader is someone who says.
“follow me,” and people do! A leader inspires
trust and loyalty and confidence. That is why we have developed
a unique Leadership
Coaching Class for good managers who want to be great
leaders. You will learn how to communicate and motivate by
becoming a good listener who understands the needs and attitudes
of the people on your team. By really getting to know them,
you will find better ways to lead them. And the whole team
will become winners
when you do.
Top
performers today consider their manager as a resource.
Managers represent a wealth of knowledge, experience and objective
ideas. In order to tap this resource, many top performers
help guide their managers to become great coaches so that
the coach in turn may guide them to a greater level of success.
The best
way to turn your manager into a great coach is to tell him/her
how you want to be coached. How you want to be coached all
starts with vision. Not the company`s vision, the president`s
vision or your manager`s vision but your vision. Help your
coach realize that your vision is the key to your motivation.
Vision
is a mental picture of your desired
future state. Your vision represents what you are working
for, not just money and business goals but personal goals
as well. Make the effort to share your vision with your coach.
Giving your coach this data will allow him/her to speak to
you in your language about the things that are most important
to you.
Your relationship
with your manager is like a relationship with a good
client or prospect. A prospect will tell you what their
world looks like, how it operates and most of all their current
and future needs. This data allows you, the sales professional,
to customize a solution. In the same light, when your manager
knows what your world is like and what your current and future
needs are, the better
equipped they are to help you. By giving your sales coach
this information you are not only creating a long - term partnership,
you are also giving them the specific data they need to do
their job. Their job is to help you become a more successful
professional.
One on
One Meetings
If a sales
professional is to utilize their manager as a sales
coach, then one on one meetings are essential. Be sure
to set up a one on one meeting with your coach once a month.
These meetings can take place either face to face or by telephone.
It is of the utmost importance that these meetings are considered
a priority and are carried out on a regular basis if they
are to be effective.
During
the course of the meeting be sure to re-visit your vision
with your coach. Remind yourselves why personal and
professional development is so vital to achieving vision.
Realize the fact that your career is the vehicle driving you
to your vision. If need be, make adjustments to your daily
tasks or your vision to be sure that they are in alignment.
The key is in knowing that what you are doing today coupled
with your continued growth and development, will get you and
your coach to your desired future state.
The next
step in the meeting is to create a simple development plan
based on leveraging your strengths and shoring up your weaknesses.
Strengths are the things that tend do come easy to you they
are the things you do well and generally enjoy. These strengths
also produce results either directly or indirectly..
Tell your
coach what you believe your strengths to be. Ask your coach
for his/her opinion. Understand that they may agree or disagree.
Tap in to your coach`s ability to see things that you can`t.
Once in agreement, together you and your coach can create
a simple plan to leverage this strength. In other words, identify
additional ways you can use this strength to maximize your
results. Keep in mind that time
may be limited therefore this plan should be realistic
and easy to implement.
Now follow
the same process regarding your weakness. A weakness does
not have to be a glaring fault. A weakness is simply any area
of responsibility or skill that prevents you from achieving
your goals. A weakness represents an opportunity for growth
and development. With your coach, create a simple plan to
shore up your weakness. Here is an example of a simple development
plan involving a Sales Professional`s strength and weakness:
Strength:
Creating new relationships. "My
prospects really like me."
Plan to leverage strength: Take extra time to prospect this
month. Contact as many people as you can and develop trust
and rapport with them. This will fill your backlog and give
you more closing opportunities next month.
Weakness:
Closing. "I don`t like asking for the money."
Plan to improve weakness: Try to close your business a meeting
or two earlier than usual. If the thought of whether or not
you should go for it crosses your mind, just do it. If you
truly have trust and rapport built you will never lose a sale
by asking too early but you may gain several. As you leverage
your strength for creating relationships, closing will become
easier and less stressful.
There
is little doubt that this simple change in behavior will begin
to produce increased results within thirty days. With your
coach, create benchmarks to monitor progress and hold yourselves
accountable to executing the plan. Review the plan once a
month and make any necessary adjustments. Each quarter identify
a new strength and weakness and begin a new development plan.
This process keeps you and your sales coach constantly evolving
and improving.
Rules
of Engagement
As simple
as this process seems, you cannot do it alone. As I mentioned
earlier your coach can see things about your behavior that
you can`t. Challenge them to do so. This cannot happen without
clear and honest communication within an environment of no
fear. One cannot occur without the other.
Check
your ego at the door. Demonstrate to your sales coach that
you can take the truth quickly and objectively as it applies
to you. Tell your coach that when they feel you are off track,
can do a better job or need more training, they have the green
light to say it to you. When your coach does address an issue
remember that they are speaking to your behavior and not attacking
you as a person. Some coaches may be more tactful than others,
but the bottom line is that they are trying to help you do
your job better. Listen what they say and learn from their
experience. The job of a coach is to help you reach your goals.
If you want to have a willing coach, you must in turn be a
willing student.
Follow
these guidelines and you will get the most out of your student
coach relationship. You and your sales coach will develop
a long - term partnership built on trust, respect, mutual
growth and development and achieving increased results.
by Mark
David
New Orleans

Coaching - A Greater Level of Success
Coaching
Leadership Training Quote
"We should be too big to take offense and too noble
to give it."
Abraham Lincoln
Suggested
Reading:
Executive
Coaching: Practices & Perspectives
by Catherine Fitzgerald, Jennifer Garvey
Executive
Coaching: The Essential Guide for Mental Health Professionals
by Len, M.D., Ph.D. Sperry, Len Sperry
Executive
Coaching; An Appreciative Approach
by William H Bergquist
Executive
Coaching : How to Choose, Use and Maximize Value for Yourself
and Your Team
by Bob Elliott
Secrets
of a Leadership Coach 1: Executive Coaching Techniques
by Daniel, MD Farb
An
Executive's Coaching Handbook
by Mary Jean Parson
The
Handbook of Coaching: A Comprehensive Resource Guide for Managers,
Executives, Consultants, and HR
by Frederic M. Hudson, Frederic M. Hudson
A
relational development model of executive coaching as a tool
for organizational change
by Shaun Martinz
Guide
to successful executive coaching (Info-line)
by Mark David
Executive
Coaching: An Annotated Bibliography
by Christina A. Douglas, William H. Morley
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